As we head into 2019 on full throttle and have now got the dreaded January out the way, we wanted to look at ways in which we can keep you all up to date on current dental related items of interest or just generally keep you updated on what’s happening here at The Old Surgery Dental Practice.
With this in mind, we are now going to do a monthly blog, from various members of our team.
So, first up, I would like to introduce myself to those of you who haven’t met me over the last 20 years the practice has been open.
Myself and Steve Lomas opened the practice back in 1998, and from day one, we have had an extremely clear plan of how we want to provide not only a brilliant clinical service to our patients, but also a noticeable focus on added value and customer service.
My back ground was originally dental nursing, but I then worked alongside a business manager at a GP practice….it was there that I got some fire in my belly (so to speak) about the patient care and their relationship with the patients and our team.
Over the last 20 years I have encouraged feedback from patients and have continuously strived to improve our services and the care shown to you by our lovely team. I believe this is reflected in every aspect of our care and standards (I was actually told by a training provider that our standards and expectations from staff were too high…I obviously took this as a compliment)!
Having the highest standards when it comes to who we employ to look after our valued patients is top of my list and I truly believe that they are the core of all our values and beliefs.
Hopefully you can all agree that we have a dedicated, skilled and experienced team to look after not only all of your dental and oral health needs but to provide you with a friendly welcome every time you ring, come in or have any contact with them.
We have continued to invest in our practice and team and strive to also invest in the latest technology and advancements in dentistry. To do this we need a pretty special team….which we certainly have.
Over the next few weeks we will be focusing some of our social media on “Meet the Team” features, to help you get to know who’s who at the practice.
Bye for now….